I inquired of HRD whether their Rig Control and Logging systems worked with VarAC. The reply was to inquire at VarAC with the implication that VarAC software was the culprit and needed some sort of fix.
So, I take it VarAC does not work with HRD. Without finger pointing as HRD has done, can anyone confirm if this is the case and what the nature of the incompatibility is.
Thanks,
Jerry. KK4GMU
Hi OM,
I tried numerous times to work with the HRD team to integrate with VarAC. I encountered challenges and provided them with clear evidence of the issues, but they literally ignored all my attempts. It seems like they couldn't care less. I have worked with almost every person who has software in our hobby. When I integrated all the QSO logging software, I worked closely with each and every developer, from big ones to small ones. All saw their help to me as a service to their user base.
The ONLY group that doesn't see their users as their top priority is the HRD team. The largest, most funded group did not cooperate at all! At first, they sent me short "deal with it yourself" emails. At some point, they simply ignored me despite my sending them videos showcasing the issues.
If I were you, I would ditch it and move on. I owned HRD and moved on myself. This is the behavior of a tired group that just keeps selling licenses but doesn’t see their user base as a priority. I feel sorry for HRD users who cannot benefit from using it with VarAC. I am also an HRD license owner.
Due to their refusal to assist, I gave up on this integration.
73s,Irad